This policy explains what information 52 Flow State (from 52 Blocks Self-Defense Academy) collects when you visit our website or enquire about training, and how we use, store, and protect it.
01 Introduction
52 Flow State, from 52 Blocks Self-Defense Academy ("we," "us," "our") respects your privacy and is committed to protecting the personal information of everyone who visits our website or engages our training services. This policy explains what we collect, why we collect it, and what choices you have.
By using this website or submitting a booking enquiry, you agree to the collection and use of information as described in this policy.
02 Information we collect
We collect information you provide directly to us, including:
- Your name, email address, and (optionally) company name, submitted through our booking/enquiry form
- Details about which experience(s) you're interested in (corporate events and retreats, executive private training, or luxury home training), your company name if you give it, and any message you send us
- Information you provide by phone, WhatsApp, or email when arranging a session
- If applicable, basic health or fitness information you choose to disclose ahead of physical training, so we can train you safely
We may also automatically collect limited technical information, such as your browser type, device type, and general usage patterns, if analytics tools are enabled on this site.
03 How we use your information
We use the information we collect to:
- Respond to your enquiry and arrange, confirm, or reschedule training sessions
- Communicate with you about your booking, including confirmations and reminders
- Tailor training safely to your stated goals, experience level, or health considerations
- Improve our website and services
- Meet legal, accounting, or regulatory obligations
We do not sell your personal information to third parties.
04 Legal basis for processing
Under POPIA, we process your personal information on one or more of the following grounds: your consent (for example, when you submit our booking form), the necessity of processing to perform a contract with you (arranging and delivering training), and our legitimate business interests in operating and improving our services.
06 Third-party services
We may use trusted third-party providers to help operate our business, such as:
- A booking/scheduling platform, once selected, to manage appointment availability
- Email service providers to respond to enquiries
- Website hosting and analytics providers
These providers only receive the information necessary to perform their function and are expected to handle it securely. This section will be updated with the specific providers' names once each is finalised.
08 Data security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
09 Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, for accounting or tax purposes). Enquiry and booking records are typically retained for the duration of our business relationship and a reasonable period afterward.
10 Your rights under POPIA
As a data subject under South Africa's Protection of Personal Information Act, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information, subject to legal or contractual limits
- Object to the processing of your personal information in certain circumstances
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us using the details at the bottom of this page.
11 Children's privacy
Our training is intended for adults, and this website is not directed at children. We do not knowingly collect personal information from children through the website. Where we agree in advance to train a participant under the age of 18, we collect the relevant information from, and require consent from, a parent or legal guardian. Parents or guardians who believe a child has provided us with information without appropriate consent should contact us so we can address it.
12 Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
13 Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please get in touch:
52 Flow State
Email: info@52flowstate.com
Phone: +27 68 898 6490
South Africa · Training delivered by appointment